Privacy Policy

Introduction

This website is created and operated by Boost World FX. It is made accessible for the use of your financial transactions. Our remittance company helps to make your financial transactions easy, convenient, and at a very low competitive cost. We are keenly committed in protecting your information, and keeping them safe and secure. We provide accurate, safe and effective services.

We are registered and situated at: 121 Slater St, Ottawa ON

In this “Privacy Policy“, references to the terms “You” “Your “ refers to you as a user of our website. “We” “Us” “Our” refers to us here at Boost World FX and our other partners . Your information is referred to as “Personal data“, Handling, Protecting, Storing and Collecting your personal data are referred to as “Processing”. This privacy policy will also tell you about your rights as a user of our website. You will get to know about the information or personal data we need to collect from you to enable us process a transaction.

What Information you provide

The following are the personal data we collect from you to process a Transaction.

  • Your full name
  • Your address
  • Your telephone number
  • Your email address
  • Gender, Age, Education where applicable
  • Your Nationality
  • Your prove of identity (Driver's licence, Passport.)
  • Your payment details or payment method e.g bank details.

You shall also need to provide personal information about those you are transferring or sending money to. We advise that you seek the consent of the people you are sending money to. By providing us the information, you are confirming to us that you have the permission to do so.

Information you provide for a transaction

To be able to use the service through the website for a Transaction. The following information will be provided by you.
  • Your name
  • Your address
  • Your card number
  • Your email address that will enable us contact you
  • And the details of the recipient

Getting Information About You

We may seek your permission to access information on your social media account. Or perhaps from the public database. This will only help us in our website updates. And it will enable us reach out to those who visit and use our services, when we have new products .

Downloading Our Mobile App

When you download our mobile App, there are a few information you need to provide. In order to be able to send you push messages and notify you occasionally when we have products, or events that are coming up. We will need to collect a few more information about your device, example, your operating system, and user identification information. This will enable us information automatically about what type the device you use. Your geographical location data will be collected. This will assist you located areas you are searching for. And we may equally share your geo-location data with third parties, this send you ads when they have new products. You do have the right to opt out whenever you feel. Our customer service team will help you through the process. To be able to achieve this, we need to collect your location based information for these reasons:

  • To enable us know how functional our mobile software is on your phone
  • We may use mobile analytic software, which will help us know how frequently you use our mobile App service, the events that took place, the data performance, where and how the mobile App was downloaded.
  • There is no linkage in any way with your personal data you submitted on the mobile app

What we use your information for

Your information we collect is basically to help us serve you better with accuracy. It helps us meet our obligations to serve you. And it also helps us to know how functional our website and mobile App are. The information we get from you will only be used for these purposes:

  • To register you with a Boost world FX account
  • To carry out your Transaction Request
  • To prevent crime/fraud
  • To notify you on updates on our website
  • To send you notifications and confirmations
  • To share personal opinions and experiences of our satisfied customers with you
  • And to enable us make recommendations and suggestions that might be of interest to you on our website

Those we may share your information with

  • Your personal information we have, may eventually be shared with affiliates, third parties, service providers and others with no limitations.
  • We may share your personal information with relevant agencies for a verification on you as a sender, and the recipient
  • We may share your personal data with the law enforcement agencies when subjected to do so
  • We also may share your personal data to enable us answer to legal demands where applicable
  • We may share your personal data with agencies to hinder fraud
  • We may share your personal information to do a verification check on your identity
  • We may share your data with other partners in the event of a merger or liquidation
But note, we won't share your personal data information without your prior consent

Our legal rights for using your personal data

We have legal rights that permits us to collect your personal data for processing your Transactions and other services we render, for these following reasons:

  • We need your data to prevent fraud
  • To meet our obligations to rendering our services
  • To help improve, evaluate and develop our services
  • To meet our legal obligations to store, and disclose information to legal or higher authorities we are subject to
You have consent of us using your personal data information

Other sites on our website

You consent that our website may contain links to other websites. Please be aware that, when you link into these websites from our website, you are subjected to their Terms and Conditions. We do not take responsibility for the safety, security, practices and other contents on such sites. We therefore advise that you study their Privacy Policies before you provide and submit any information

How your information is protected

We abide by accepted industrial ethics and standard to ensure we protect the personal data or information you give to us at Boost world FX. We make sure we have all it takes to keep your personal information protected. We have in place adequate technical, electronic and administrative safeguards to protect your personal information. Your personal information such as, your credit card data are encrypted through a transmission application with adequate security measures in place. Though the internet is not a 100% safe market place, but we ensure every personal information you provide to us is strictly protected with security procedures

How long we retain your information for

In other to comply with our legal obligations. Your information is retained with us for at least 5years . Even after your contract with us is terminated. For the reasons earlier mentioned in our privacy policy, we shall retain your information to enable us do a review check regularly, and for future Transactions.

Opting out of our services

You have the right to opt out when you feel it’s necessary through our customer service department. On our marketing communications list, you have options to opt in or out of receiving our mails from the marketing team. On every mail sent to you, you shall be given details on how to unsubscribe. Better still, you can contact our customer service department by sending an email to [email protected]

Your rights

  • When need arises, you have the right to request access to a copy of your personal data with Boost world FX
  • You have the right to request that we erase or delete your personal data from our database
  • You have the right to request that we stop sending you marketing mails
  • You have the right to move your personal data with us somewhere else (Portability)
  • You have the right to request information about the activities we use your information for
  • You have the right to do an update of your personal data information with us anytime you feel it’s necessary to do so
In the event of making a request for your personal data information with us. Please contact us by email in writing. And in compliance with the Data Protection laws, we shall respond to your request within a period of 4 working weeks. And in the event of a complicated issue, we shall endeavour to respond latest within 12 working weeks. And in the event of an update on your data information, please endeavour to contact us if there are changes to your personal information with us.

When our Privacy Policy changes

In the event of an update on our Private Policy. We shall keep you informed and notified by email. Nevertheless, we advise that you visit our website from time to time for updates.

Complaints

For enquiries, queries, comments and request in respect of this privacy policy, please forward email to [email protected]